Privacy Policy

Udex Freight Inc website is owned by Udex Freight Inc, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Udex Freight Inc, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Udex Freight Inc website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

📄Privacy Policy

Types of Personal Information Collected We may collect the following personal information from our customers:

• Names

• Email addresses

• Phone numbers

• Location data

• Browsing history

• Other information relevant to providing shipping services between the United States and Tajikistan

Use of Personal Information The information collected is used for purposes such as:

• Improving user experience

• Personalizing content and communication

• Processing transactions and shipments

• Conducting market research

• Providing customer support

Sharing of Personal Information We may share personal information with trusted third parties such as service providers, affiliates, or partners when necessary to operate our business. However, SMS opt‑in information and phone numbers collected specifically for SMS are not shared with any third party or affiliate company for marketing purposes.

SMS Terms & Conditions

SMS Consent Communication Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications If you consent to receive text messages from Udex Freight Inc., you may receive messages related to:

• Shipment updates and delivery notifications

• Appointment reminders (e.g., pickup or drop‑off scheduling)

• Billing inquiries

• Promotions or offers (if applicable)

Example: “Hello, this is a reminder of your upcoming shipment pickup scheduled for [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your shipments or account status.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your shipments or account status.”

Potential Fees for SMS Messaging Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary for domestic and international messages.

Opt‑In Method You may opt‑in to receive SMS messages from Udex Freight Inc. in the following ways:

• Verbally, during a conversation

• By submitting an online form

• By filling out a paper form

Opt‑Out Method You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you may contact Udex Freight Inc. directly to request removal from our messaging list at +1 888 777 9877. After opt‑out, we will stop sending SMS messages except for any final confirmation message acknowledging the opt‑out.

Help If you are experiencing issues, reply with the keyword “HELP.” You may also contact Udex Freight Inc. directly at +1 888 777 9877.

Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

• Message frequency may vary.